Returns & Exchanges

We truly hope you love your pieces from Blossom Box Jewelry 🤍
If something isn’t quite right, we’re here to help.

Eligible items may be returned within 14 days of delivery.

Return Eligibility

To be eligible for a return, items must be:
• Unworn and unused
• In original condition
• With all tags attached
• Returned in original packaging

Items shipped with a security tag must be returned with the tag attached. Items with removed or damaged security tags are not eligible for return.

Return Options

We offer two return options for your convenience:

• Store Credit (recommended) — issued for the full value of your item
• Refund to original payment method — subject to a 15% restocking fee

Store credit never expires and can be used anytime.

Final Sale Items

The following items are final sale and not eligible for return:
• Sale or discounted items
• Items purchased with promotional codes
• Made-to-order pieces

How to Initiate a Return

To begin your return, please use our Return link and follow the steps provided.

Once your return request is approved, you will receive an email with instructions.
Your RMA form must be included inside your return package.

Returns are processed within 3–5 business days of receiving your item.

Return Inspection

All returned items are carefully inspected upon arrival.

Items showing signs of wear, damage, or alteration will not be accepted.

To maintain fairness, we reserve the right to limit returns in cases of excessive activity or misuse of our policy.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 24 hours of delivery.

To assist you quickly, please include:
• Photos of the item
• Photos of the packaging
• Photos of the shipping box

We will gladly offer a replacement, repair, or refund where appropriate.

Incorrect Item Received

If you receive an incorrect item, please contact us within 48 hours of delivery.

We will provide a prepaid return label and resolve the issue promptly.

Order Cancellations

Orders cannot be cancelled once placed, as we begin processing immediately.

Wholesale Orders

All wholesale and bulk orders are final sale.

A Note on Customer Care

We’re always here to help and want you to love your purchase.
If you have any concerns, please reach out to us directly — we’re happy to resolve things quickly 🤍